My excursion was a disaster and AA will assume duty for their abject failure to perform a essential service of everyday travel.
Thanks for making contact with American Airways Customer Relations. This is certainly an automatic acknowledgment, offering me a chance to share with you straight away what is going on with your concept.
booking reference MKFCFC I'm addressing this letter to you to specific my dissatisfaction about your services regarding the flights referred to above.
About the returning flight we checked in and the workers greeted us and appeared incredibly Qualified. Naturally right until we Visit the counter. The younger person was quite inexperienced. The agent beside him discussed that we place the wrong ticket on considered one of our eight baggage. They two gentlemen could not operate it out and basically told us anything was Okay.
I'm seventy seven yr previous I system this fantastic holiday vacation with my daughter to show her our heritage in Chile, we compensated Nearly $3000.00, we flew to South The us Chile on twelve/27-01/06/2016, then the nightmare commenced the fly from Miami to Santiago scl , we seat in the runway for 2 hrs on account of baggage delayed, the pilot explained it had been difficulty with not plenty of personnel to load the airplane AA957 with luggage. then our seats difficulty: seat 41A , my daughter Tv set was damaged, my seat 41B my arms were being damaged, wouldn’t move up, so and when I must go to the lavatory I couldn’t stand up, due to the fact I've Diabetic issues I need to head over to the lavatory that may be why I took the tip seat when I attempted to climbing in excess of the arm I Slash my leg and was bleeding. I question the flight attendant for help, she was no help in the slightest degree. my daughter made an effort to help me by climbing over me given that we couldn’t get any help. she slip and fell on both arms looking to climb around me and bruised The within of her legs really terrible. We've pictures of her leg and my leg look like elephant feet, let me tell you it hurt so negative I cried with the discomfort, The complete two months in Chile I had to obtain sneaker one particular dimensions more substantial since my toes had been so swollen and my daughter couldn’t dress in her bathing suit given that The within of her leg were being all Extra resources bruised up.
Upon landing in Roatan on Feb 14, I acquired a bit of my luggage was nevertheless in Miami And they'd have it over the aircraft on the subsequent flight from Miami to Roatan, the subsequent Saturday!
I flew American airlines for The 1st time and it'll be my final time it had been probably the most Awful expertise I'd at any time had which has a airline. under no circumstances once again you had superior Get the act together
Here is the worst flight experience I've ever experienced in a lengthy lifetime of both company and holiday air travel. AND It is far from Above However! Our return flight headed residence–Flight AA81 leaving London Heathrow on Monday, 6/27–was several hours late. All right. Then we were being diverted to Oklahoma Metropolis to tackle gas as a consequence of temperature about Dallas. All right. We arrived Dallas 4 hrs late. Not so alright. There were NO agents at Customs as promised a number of situations by crew and pilot on the London-Dallas flight. We uncovered our approach to the terminal and have been booked on AA 361 to Denver (our place), which were rescheduled thrice now. It had been rescheduled yet again from an eleven:thirty departure to midnight. We hustled to the airplane, went for the runway and had been instructed from the pilot that the crew had to stop Performing.
Your consumer service Associates are under helpful. After aiming to show up at a scheduled for months training seminar our flight was canceled generating us struggling to go to. The only thing offered by American Airways were apologies and a refund on the flight.
The final two periods I have flown on American Airways from BWI to MIA my precheck clearance hasn't proven on my ticket. When I have spoken to shopper service I'm dismissed with “It is just a glitchâ€.
however ihave not been privileged to improve seats on British airways A part of my flight.My locator no. is AUOANL.My wife is incredibly unhappy after staying faithful to American for over 20 years.
I will say she(AA) found a afterwards flight for me on A further airline,which I so appreciated,but she certainly could have a great deal more pleasurable in working with me.
I'm astonished at The shortage of shopper service at American Airways. I was a flight attendant for 30 many years and took good delight within the coaching I gained from American. On a recent excursion I viewed a passenger and agent argue about which one was ruder. There is no evident enforcement of grooming rules anyplace in the business.
I would favor to fly this Monday vs Sat but was advised I might be billed a price. That’s incredible , considering I have been flying with American for over six yrs and would in no way take into consideration flying with anybody else ever.